Overview:

This is an entry level position. The position also involves meter reading functions. The meter reader locates, interprets, and records meter readings on an assigned route that serves all customers; residential, commercial, and industrial. Meter conditions that warrant company follow-up action are reported. A company vehicle is provided for travel to and from work sites or a personal vehicle may be used with compensation provided. 

This individual works both inside and outside and will occasionally enter basements and other confined spaces to obtain meter reads. Employee will work alone and in all weather conditions.

Essential Duties:

• Operate within billing and meter reading software to transfer reads to and from handheld meter reading devices as well as process daily customer billing as needed.
• This individual assesses information to ascertain or input meter reads and meter numbers. A reasonable effort must be made to gain access to meters so that they can be safety and accurately read.
• Visually checks meter set assemblies for unusual, hazardous, or otherwise unsafe conditions such as corrosion or leaks, and completes reports of such conditions to maintain customer safety, satisfaction, and good record keeping. Perform minor maintenance of customer MSA’s to include painting and maintaining accessibility.

Qualifications:

• Previous experience involving extensive walking and customer service is helpful.

• The Meter Reader must have a valid Ohio driver’s license and a reasonably clean driving record. 20/20 vision (corrected) in both eyes is necessary. Employment is contingent upon passing a physical examination and drug test, while periodic, random drug testing is required throughout employment with Northeast Ohio Natural Gas Corp. 

Physical Demands:

Frequent walking, bending, and stooping are necessary to gain access to meters. There is potential exposure to dog bites in accessing meters on private property.